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Refund Policy

REFUND POLICY

All sales are final, we do not offer returns, refunds or exchanges. Please read the product description and ensure you check all photographs carefully before placing your order. 
We guarantee authenticity on all of our products, if in the unlikely event that a product is proven by a third party expert to be counterfeit you will be offered a full refund.  Please note the item must be returned within three days of it's date of receipt. Please reach out to us at hello@theluxurycollector.com

 

COMPLAINTS 

For any complaints please contact us directly via email hello@theluxurycollector.com

We pride ourselves in customer service and aim to get back to you and resolve the complaint quickly.